Apex Billing
Apex Billing is where you manage your Apexmentum subscription — the monthly fee for the platform itself.
Where it lives
Under 💰 Financial → Apexmentum Billing in the sidebar. On simplified plans that don't show the full Financial subtree, Apex Billing is the only Financial page and clicking Financial takes you straight to it.
What you can do
- View your plan — the tier you're currently on.
- See your next invoice date and amount.
- Update your payment method — swap cards in Stripe's hosted portal.
- Download past invoices as PDF.
- Change plan — upgrade or downgrade. Some plan changes are handled by our team; the button routes to a support request when it's not a self-serve change.
What's billed here
- Monthly Apexmentum subscription — the flat single plan ($1,497/mo), or one of the larger custom-priced tiers ($3,500 / $5,500 / $7,500/mo) depending on what you signed up for.
- Any add-ons you've explicitly requested (extra video credits, custom integrations, migration work). Add-ons are itemized on the invoice.
Curious what's included at each tier? See apexmentum.com/pricing.
What is NOT billed here
- Third-party pass-through costs (HeyGen, Google Veo, ElevenLabs) — those are already covered by the monthly Apexmentum subscription up to your plan's included volume. Anything over the included quota is a paid add-on invoiced separately.
- Any patient-facing charges from your own practice — Apexmentum doesn't run patient billing on the simplified plan.
Trouble with a charge?
Use the 💬 help chat in the bottom-right of the app, or email support@apexmentum.com. Billing disputes always get a real person — the AI won't try to handle these.